Ship it, scan it, send it back around.
Circle Back is one continuous record for a physical thing — from the vendor's shelf, to your door, to the recovery point, and back into circulation.
A vendor ships in Circle Back packaging.
What actually happens at each stage.
Ship
Vendors in the network ship orders in Circle Back packaging. Each unit is registered before it leaves — material type, size, and owner.
- Reusable boxes, mailers, and recoverable inserts
- Every unit carries its own permanent Circle Back code
- Vendors see what's out in the field in real time
Scan
The customer scans the tag when the order arrives. That single scan opens the return options and starts the recovery window.
- Works in any phone browser — no app download
- No account needed to see your return options
- Sign in only when you want to collect points
Return
Three routes back, so location and schedule never decide whether something gets recovered.
- Drop-off at a nearby recovery point
- Prepaid mail-in label straight from the scan page
- Neighborhood pickup, timed ahead of your trash day
Recover
Every handoff is scanned, so the record follows the material instead of the paperwork.
- Chain of custody at each scan: who, where, when
- Condition graded on check-in
- Routed to reuse, repurposing, resale, or a vetted recycler
Reward
Circle Points post to the customer once the item is verified — the loop pays back the person who closed it.
- Points scale with material type and condition
- Redeem with participating vendors
- Vendors see the loyalty they funded, item by item
One package. One record. Many trips.
Every tracked unit keeps a single ID from the vendor's shelf to its next life. Tap a stage to see what happens there.
Vendor
The box is registered to the vendor and tagged with a Circle Back code before it ships.
Stage 1 of 9 — the same unit throughout.
Find Circle Back near you.
Coverage grows one neighborhood at a time. Enter your ZIP to see what's actually running there today.
We'll show drop-off spots, pickup availability, participating vendors, and accepted materials for your area — and nothing we can't verify.
Available materials vary by vendor, location, and recovery network.